Terms and Conditions

Services

The following services are offered by Moonlight Medicine: Initial naturopathic consultation, mobile initial naturopathic consultation, online initial consultation, return/ acute naturopathic consultation, mobile return/ acute naturopathic consultation and return online consultation. Any integrative pathology testing or products are not included in the price of these services. Prices are for the individual and the inclusion of other individuals ie. family members at the consultation must be discussed prior to your appointment. Family/couples health plans are more involved and prices vary to those listed on this website.

Moonlight Medicine reserves the right to change the price of services offered at anytime.

Initial consultations require all clients complete an client intake form and to agree to the privacy policy, terms and conditions.

Payment Terms

Payment in full is required before services are provided; on the day of consultation. Moonlight Medicine accepts cash, EFTPOS and Paypal as methods of payment.

Refund Cancellation Policy

50% Deposit is required on booking. 24 hours notice is required for cancellation. After this time your deposit will be retained by Moonlight Medicine.

Moonlight Medicine and its associates attempt to be as accurate as possible. However, Moonlight Medicine does not warrant that service descriptions or other content of this site is accurate, complete, reliable, current, or error-free. It is the sole responsibility of the client to understand what Naturopathy is and make any inquiries prior to booking an appointment. Moonlight medicine does not refund after services are provided.  

Products

All sales are final for products listed on moonlightmedicine.om.au. Refunds are only available on products that are subject to a genuine fault in manufacture and the product must be returned within 2 weeks of sale date. The customer is only responsible for return postage. If for any unforeseen reason the faulty product can not be replaced a refund with be issued. Moonlight Medicine is not responsible for third party products including prescriptions filled at pharmacy or online dispensary or subscriptions through affiliate links.